News

Graham sponsors Heating Installer Awards 2017

Graham Plumbers’ Merchant is proud to announce its sponsorship of the Heating Installer of the Year Awards 2017 for the second year.

The awards serve to emphasise the importance of high quality work and innovation within the sector by celebrating the plumbers and heating installers who offer high levels of technical proficiency, outstanding professionalism and exceptional service.

Entrants simply have to nominate a project they have worked on, which will then be judged by a panel of experts. The entries will then be whittled down until there is a winner from all 11 regions and then the overall winner will be decided by an online public vote.

Crosswater launches new digital shower collection

Offering complete control over the bathroom, Crosswater has launched its brand new Digital Shower range. Shown for the first time at Sleep, Crosswater Digital is the first digital brassware that matches the rest of the bathroom and is the latest in automated bathroom technology. Transforming everyday bathing into an extraordinary experience, Digital is a highly responsive, integrated system that allows you to precisely control the flow and temperature of your water at the touch of a button.

HomeServe launches new Gas Development Academy after plumbers pipe up!

Walsall-based HomeServe launches new Gas Development Academy for its plumbing and drainage engineers

Plumbers will be able to train as gas engineers through HomeServe’s career development programme.

Home assistance provider, HomeServe, has launched a new Gas Development Academy which will provide career opportunities for its network of plumbing and drainage engineers to train as fully qualified gas engineers, as well as achieving Gas Safe status.

The launch of the new academy marks HomeServe’s ongoing commitment to career development and investment in multi-skilling its growing network of directly employed engineers – which now totals almost 1,000 across the UK.

£150 training reward available for plumbing and heating companies

Registered educational charity and sister company to the Association of Plumbing & Heating Contractors, APHC (Training) Ltd., has 100 training rewards worth £150 each to give away to plumbing and heating companies.

APHC (Training) Ltd. administers the reward scheme to help safeguard the long-term professional development of the industry by incentivising plumbing and heating engineers to up-date their knowledge and gain new skills.

The £150 reward can be used for a certificated course with a recognised training provider such as APHC, BPEC, City & Guilds and all UKAS approved ACS providers.

How to keep your customers happy this Blue Monday

More than half of people are most frustrated by long wait times: How to keep your customers happy this Blue Monday

● Survey reveals that more than half of people find long wait times to be their biggest frustration when dealing with customer service advisers

● One in five stated that their biggest pain point was being unable to understand who they were speaking with

● Having too many options to choose from came in joint third with 10% of the vote

● New guide includes expert opinion on how to keep your customers happy

Research conducted by telephone answering service CALLCARE has discovered the most frustrating bugbears that people experience when speaking to a customer service adviser.

UK tech firm bought out by Irish software company

Intact Software, a leading supplier of ERP and Business Management Software to the plumbing trade, has finalised its acquisition of UK based technology firm, Ramtac Computer Systems Ltd.

The acquisition solidifies Intact Software’s commitment to growing and supporting its UK customer base as together the two companies have been providing Intact Software’s ERP, account and business management solutions to merchant, wholesale, distribution and engineering companies across the UK for over a decade.

One Million Business Owners Take Part in MicroBizMattersDay

MicroBizMattersDay celebrates what is great about micro biz at January event

The hotly anticipated annual #MicroBizMattersDay organised by Tony Robinson OBE and Tina Boden will be hosted by Charlie Mullins OBE of Pimlico Plumbers at Pimlico House, 1 Sail Street, London, SE11 6NQ. The event kick-starts 2017 for micro business owners.

4 Reasons Why You Don’t Need An Accountant

Whether you’ve been working as a Plumber for decades or are just starting out in the industry, there’s much to consider on a monthly basis from a financial point of view. From advertising fees to purchasing tools and materials, sometimes it can seem like the list of bills are never-ending. But if there’s one thing you don’t have to fret over it’s filing your tax returns, and it doesn’t even require an accountant.

The deadline for 2015/2016 tax returns is 31st January 2017. In case you’re worried about going it alone and doing your own tax return, here are four reasons why you can:

1. The tax ‘system’ isn’t too complicated

An Introduction to Pipework

Pipes and fittings vary wildly by home, by length, by shape and the number of varying connectors available. Thankfully this isn’t a daunting prospect to an experienced and qualified plumber and there are numerous solutions to make your pipework secure and reduce the risk of leaks!

Plastic vs Copper Piping

Rinnai training courses for 2017

Rinnai UK’s 2017 training programme has been designed to cater for the growing number of engineers and specifiers looking to utilise the energy saving benefits of gas fired continuous flow water heaters.

Since the introduction of ErP last year, Rinnai has seen a massive increase in interest for its complete and comprehensive range of highly efficient A-rated continuous flow water heaters, and a commensurate surge in demand for training on the units. The company supplies models from the small domestic multi-point units to bespoke industrial hot water solutions.

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