One in three Brits won’t make their maintenance person a cuppa

September 2, 2019

Stingy or savvy? One in three Brits won’t make their maintenance person a cuppa

With one in five (22%) Brits spending over a thousand pounds, annually on home maintenance you would assume that many Brits may make cups of tea, gift biscuits and allow use of the facilities in a bid to build rapport with handy people, keep costs low and encourage a quick turnaround, but new research suggests this is no longer the case.

The study, conducted by Boiler Plan, revealed that thirty percent of Brits won’t part with a tea bag and dash of milk to befriend their handy person. More than half of Brits (59%) won’t even allow maintenance people to use the toilet putting them at risk of numerous health problems, discomfort and potentially slowing work down if handy people must use facilities elsewhere.

Instead of offering a traditional brew and allowing hard working handy people to use the facilities, many Brits are turning to slightly less conventional means of building rapport with maintenance people in their home. Shockingly, one in nine (11%) Brits would happily flirt with their maintenance person to get a better deal.

One in five (20%) young people would consider flirting to save money or get a faster service, which may be down to the fact that this age group has had to call out workers for repairs more than any other age group - with more than one in eight (14%) having had nine or more visits in the past year.

Young adults appear to act more relaxed in general as they are more than twice as likely as any other age group to offer them alcohol in an attempt to get the bill lowered (11%) and 14% admitted to making workers an alcoholic drink whilst on the job.Plumber drinking a cuppa

Commenting on the findings, Ian Henderson, Managing Director of Boiler Plan, said: “It’s of course up to the consumer how they decide to treat maintenance people in their home. We at Boiler Plan always welcome a cup of tea of course and would never say no to a biscuit.”

“I think most people can appreciate that feeling of when you really need to nip to the loo, but our research suggests that there is a hesitancy from some people when it comes to allowing maintenance people to use their toilet facilities.

“It’s always down to the discretion of the individual whose home is being worked in what access they provide, however, due to the potential health risks, it’s always better if maintenance people can be given toilet access if needed.

Boiler Plan, who offer competitive payment plans, boilers and repair and servicing to consumers, have put together a helpful guide for home dwellers with tips on welcoming maintenance people into your home. Click here to read the how-to guide. 



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