Yeovil Headquartered Bradfords Building Supplies has won Independent Builders’ Merchant of the Year at the Builders’ Merchants Awards against stiff national competition.
The Builders’ Merchants Awards now in its 18th year is run in partnership with the Builders Merchants Federation and celebrates the best and the brightest in the merchant industry.
The awards were judged by a panel of key industry stakeholders from the Federation of Master Builders, Builders Merchants Association (BMA), Worshipful Company of Builders Merchants and the Construction Products Association (CPA) and presented by Dame Kelly Holmes MBE.
The judges’ comments cited the hard work the Bradfords team have put in to deliver innovative and best in class service for customers and suppliers alike. In particular, the company’s focus on providing the easiest customer journey by utilising technology. The online trade portal that was created by the in-house development team gives account customers a full service – from buying online using their specific terms, to providing a detailed history of transactions and an ability to pay accounts – and was one of the tools judges were most impressed by.
Commenting on the win, David Young, CEO, Bradfords Building Supplies said: “This accolade is a celebration of our ‘can do’ culture. This award belongs to our 700-strong team across our network of 43 branches who always put customer service first. This is a super starting point from which to kickstart our 250th anniversary in 2020.”
The award ceremony took place at the London Hilton on Park Lane on Friday 22 November 2019.